SEODEX
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Privacy Policy

Last updated: November 19, 2025

Our Commitment: SEODEX ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Personal Information You Provide

When you register for an account, we collect:

  • Name and email address
  • Business name and website URL
  • Business location (city, state)
  • Google Business Profile information (if you choose to connect it)
  • Payment information (processed securely through Stripe—we do not store your card details)

1.2 Information Automatically Collected

When you use SEODEX, we automatically collect:

  • Usage data (features used, pages visited, time spent)
  • Device information (browser type, operating system, IP address)
  • Cookies and similar tracking technologies

1.3 SEO Data We Process

To provide our SEO services, we collect and analyze:

  • Keywords you want to track
  • Your website content and structure
  • Search engine ranking data
  • Website performance metrics

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our SEO services
  • Process your payments and manage your subscription
  • Track your keyword rankings and analyze your website
  • Send you service-related emails (ranking updates, account notifications)
  • Provide customer support
  • Improve and optimize our services
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

We will never sell your personal information to third parties.

3. Third-Party Services We Use

We use the following third-party services to operate SEODEX:

Stripe (Payment Processing)

We use Stripe to process payments securely. We do not store your credit card information on our servers. Stripe's privacy policy: stripe.com/privacy

DataForSEO (SEO Data Provider)

We use DataForSEO's API to fetch search engine rankings, keyword data, and technical SEO information. DataForSEO's privacy policy: dataforseo.com/privacy-policy

Anthropic Claude (AI Features)

We use Anthropic's Claude API to power our AI SEO Coach and page optimization recommendations. Anthropic's privacy policy: anthropic.com/legal/privacy

4. Data Retention

We retain your personal information for as long as:

  • Your account is active
  • Needed to provide you services
  • Required by law or for legitimate business purposes

When you cancel your account, we will delete or anonymize your personal information within 90 days, except where we need to retain it for legal or security purposes.

5. Your Privacy Rights (California Residents - CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

Right to Know

You can request to know what personal information we collect, use, disclose, and sell.

Right to Delete

You can request that we delete your personal information, subject to certain exceptions.

Right to Opt-Out

We do not sell your personal information. If this changes, we will provide a clear way to opt out.

Right to Non-Discrimination

You have the right to not receive discriminatory treatment for exercising your CCPA rights.

To exercise these rights: Email us at support@seodex.com with "CCPA Request" in the subject line. We will respond within 45 days.

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze how you use our service
  • Improve our service

You can control cookies through your browser settings, but disabling cookies may limit some functionality of SEODEX.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encrypted data transmission (HTTPS/SSL)
  • Secure password hashing
  • Regular security audits
  • Limited employee access to personal data

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Children's Privacy

SEODEX is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Your continued use of SEODEX after changes means you accept the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

Email: support@seodex.com

Support Portal: Submit a Support Request